DTS Profile and Setup

Start Here If You Are New to the DTS Profile

The DTS profile is the central record DTS uses for every authorization and voucher you create. Set it up correctly the first time and update it after every PCS, GTCC reissue, or bank account change. Profile elements include your personal information, your GTCC card data, your EFT bank account for split disbursement, your AO routing list, your organizational placement, and emergency contacts. The profile lives at https://dtsproweb.defensetravel.osd.mil/. Per MCO 4650.39AMCO 4650.39A and DTMO DTS Guide 1.

This page walks you through DTS profile setup from your seat as a General Marine. By the end you will know.

• The required profile fields and what they drive
• GTCC card information and the auto-update from the Citi system
• EFT bank account setup for split disbursement
• AO routing list selection
• Organizational placement and PCS updates
• Profile update frequency and triggers
• Common profile errors that cause voucher rejection

Every fact on this page comes from MCO 4650.39AMCO 4650.39A, DODFMR Volume 9DODFMR Volume 9, DTMO DTS Guide 1, MARADMIN 478/24MARADMIN 478/24, and MCO 4600.40CMCO 4600.40C.

Accessing Your DTS Profile

URL

https://dtsproweb.defensetravel.osd.mil/.

Login

CAC login required. Insert CAC, select certificate, and enter PIN.

Navigation to Profile

Once logged in, navigate to.

• Top menu. Traveler Setup.
• Submenu. My Profile.

The profile screen displays the current profile with editable fields.

Required Profile Fields

Personal Information

• Full legal name (must match the ID card).
• Rank and grade.
• DoD ID number.
• Date of birth.
• Gender.
• Email address (this drives DTS notifications including unsubmitted voucher alerts).
• Phone number.

Address

• Permanent residence address (the PRA, used for IDT travel reimbursement distance calculation per MARADMIN 157/25MARADMIN 157/25).
• Mailing address (used for paper correspondence).

Emergency Contact

• Primary emergency contact name and phone.
• Alternate contact for OCONUS or remote travel.

GTCC Card Information

Why GTCC Information Matters

DTS uses your GTCC information to.

• Book airfare via the City Pair Program.
• Reserve rental cars at the DoD Rental Car Program rate.
• Book lodging at GSA per diem rates.
• Calculate split disbursement on voucher submission.

Required GTCC Fields

• Card type (Standard IBA, Restricted IBA, or CBA).
• Card number (16 digits).
• Expiration date.
• Cardholder name (as printed on the card).

Auto-Update From Citi

Per MCO 4650.39AMCO 4650.39A, DTS auto-syncs GTCC information from Citi for cardholders enrolled in CitiManager. Verify the auto-sync brought the correct data into your profile after card issuance or reissue.

Manual Update Required

Manual updates are required when.

• The card is reissued with a new expiration date.
• The card number changes (lost, stolen, replaced).
• The card type changes (Standard upgraded to a new card after FICO improvement).

Updating Unticketed Reservations

Per MARADMIN 478/24MARADMIN 478/24 and DTMO guidance, if you have unticketed reservations in DTS at the time of a GTCC change, update the GTCC information in those authorizations as well. Otherwise the reservations will fail when ticketed.

The DTMO publishes a guide titled "Updating GTCC Information in a DTS Authorization with Unticketed Reservations."

EFT Bank Account for Split Disbursement

Purpose

The EFT (Electronic Funds Transfer) bank account is where DTS deposits the portion of your travel reimbursement NOT split-disbursed to Citi.

Required Fields

• Bank routing number.
• Account number.
• Account type (checking or savings).

Why Accuracy Matters

If the EFT bank account is incorrect.

• Reimbursement may bounce.
• DFAS may issue a paper check (delayed).
• Resolution requires re-submission and verification.

Updating After Bank Changes

Update the EFT bank account in DTS within 5 business days of any bank account change. The same change should also be reflected in MyPay for basic pay deposits.

AO Routing List

What the AO Routing List Drives

The AO routing list determines which Authorizing Official receives your DTS authorization and voucher for approval.

Default AO Routing

Default routing is set by the unit Lead Defense Travel Administrator (LDTA) based on your organizational placement. Most Marines have one default AO and one alternate.

Per MARADMIN 291/12

Voucher final approval routes through the servicing Disbursing or Finance Office (DO/FO) AO. The unit AO becomes the Reviewing Official for vouchers (but remains the AO for authorizations).

The DTS Voucher Approval Process leaf covers MARADMIN 291/12MARADMIN 291/12 in detail.

Cross-Org Travelers

If your travel is funded by another command (cross-org), the AO routing may include a different routing list. The unit ODTA configures cross-org access.

Special Routing Lists

• Zero Voucher routing list (per MARADMIN 359/25MARADMIN 359/25). Restricted to RFF DTS PMO. ODTAs must NOT add this routing list during Global Maintenance. The DTS Outstanding Travel Orders leaf covers this.
• TECOM Worldwide Travel (WWT) routing list. Used for TECOM-funded school travel. Exception under MARADMIN 291/12MARADMIN 291/12 from the standard DO/FO routing.

Organizational Placement

Why Organization Matters

Your DTS organization placement drives.

• The default AO routing list.
• The default Line of Accounting (LOA) suggested for authorizations.
• The unit-level reports the FDTA and ODTA pull.

Updating After PCS

After a PCS, update your organization placement immediately. The gaining unit ODTA processes the change in DTS. Without the update.

• Authorizations route to the wrong AO.
• The wrong LOA gets suggested.
• Reports at the gaining unit miss your travel data.

The Joining a Unit page covers post-PCS check-in including DTS profile updates.

Profile Update Triggers

Update your DTS profile.

After PCS

• Update organizational placement.
• Update AO routing list (coordinate with gaining ODTA).
• Verify PRA address (especially if claiming IDT travel reimbursement per MARADMIN 157/25MARADMIN 157/25).
• Update mailing address.

After GTCC Card Change

• Update card number, expiration, and cardholder name.
• Update any unticketed authorizations with the new card.

After Bank Account Change

• Update EFT bank routing and account number.
• Mirror the change in MyPay.

After Phone or Email Change

• Update email (drives notification delivery for unsubmitted voucher alerts).
• Update phone for emergency contact.

Annually as a Best Practice

Even with no triggering event, review the profile annually to confirm.

• Personal information is current.
• GTCC, EFT, and AO routing are accurate.
• Emergency contacts are valid.

Common Profile Errors That Cause Voucher Rejection

GTCC Information Stale

The card number or expiration in DTS does not match the actual card. Reservations fail or split disbursement does not post.

EFT Bank Account Closed

The bank account has been closed since the last DTS update. Reimbursement bounces.

AO Not Available

The default AO is on leave, deployed, or has departed the unit. Authorization or voucher sits in routing without action. Coordinate with the ODTA to assign an alternate.

Organization Mismatch

Marine PCS'd but profile shows the old unit. Documents route to the old AO.

Email Address Outdated

Marine no longer monitors the email in the profile. Notifications about unsubmitted vouchers are missed. Per MARADMIN 359/25MARADMIN 359/25, DTS issues daily system-generated notifications to the email in the traveler's profile.

Updating Your Profile (Step-by-Step)

1. Log in to https://dtsproweb.defensetravel.osd.mil/.
2. Navigate to Traveler Setup > My Profile.
3. Click the Edit button for the section you want to update.
4. Enter the updated information.
5. Save changes.
6. Verify the update displays correctly in the profile view.

For changes to AO routing or organizational placement, coordinate with the unit ODTA who processes the change on the back end.

Common Questions Marines Ask

How do I find my DTS profile?

Log in at https://dtsproweb.defensetravel.osd.mil/. Navigate to Traveler Setup > My Profile.

When do I update my GTCC information in DTS?

Whenever the card is reissued, replaced, or the type changes. Also update any unticketed authorizations to prevent ticketing failures per MARADMIN 478/24MARADMIN 478/24 guidance.

How do I update my AO routing after PCS?

Coordinate with the gaining unit ODTA. The ODTA processes the change in DTS at the back end. The Joining a Unit page covers the post-PCS check-in workflow.

What happens if my EFT bank account is wrong?

Reimbursement bounces. DFAS may issue a paper check. Update the EFT account immediately and resubmit if a voucher is pending.

How do I make sure I see DTS notifications?

Verify the email in your DTS profile is one you monitor. DTS sends daily notifications for unsubmitted vouchers per MARADMIN 359/25MARADMIN 359/25.

What is the PRA and why does it matter?

The Permanent Residence Address. For IDT travel reimbursement per MARADMIN 157/25MARADMIN 157/25, the 150-mile distance test runs from your PRA to the assigned RTC. An incorrect PRA can disqualify you from reimbursement.

Can I have more than one AO?

Yes. Most travelers have a default AO and at least one alternate. Cross-org travelers may have multiple routing lists.

What is the Zero Voucher routing list?

Per MARADMIN 359/25MARADMIN 359/25, the Zero Voucher routing list is restricted to RFF DTS PMO use only. ODTAs must NOT add this routing list during Global Maintenance. The DTS Outstanding Travel Orders leaf covers the framework.

Where to Go for Help

Routing by Issue

• Profile login issues. CAC support through the local IT help desk.
• AO routing or organizational placement updates. The unit ODTA.
• GTCC information sync issues. Coordinate with your APC and the ODTA.
• EFT bank account questions. The unit S-1 or DFAS Marine Corps Pay at 1-888-332-7411.
• DTS PMO escalation. OMB_HQMC_PR_RFF_DTS_GTCC@USMC.MIL.
• DTMO DTS Guide 1 (Profile). https://www.travel.dod.mil/Training/Reference-Documents/.

Where to Go Next on This Site

• DTS landing page lists all DTS topics.
• DTS Overview and Authorities covers the program framework.
• Creating DTS Authorizations covers the pre-travel workflow.
• Submitting DTS Vouchers covers the post-travel workflow.
• DTS Roles and Routing covers all stakeholder roles.
• DTS Outstanding Travel Orders covers the Zero Voucher routing list.
• DTS Voucher Approval Process covers DO/FO routing.
• GTCC Overview and Authorities covers the cardholder program that integrates with DTS.
• Joining a Unit covers post-PCS DTS profile updates.

Related Roles

• Leaders coach Marines on profile updates after PCS, GTCC reissue, and bank account changes.
• Admin at S-1 supports the unit ODTA and assists Marines with profile updates.
• Commanders ensure the unit ODTA maintains accurate AO routing for all assigned Marines.

The DTS profile is the central record for all DTS actions. Update after PCS, GTCC reissue, and bank account changes. Verify the email drives notifications. AO routing per MARADMIN 291/12MARADMIN 291/12 sends vouchers to the DO/FO. Organizational placement drives default routing and LOA. PRA drives IDT travel reimbursement eligibility per MARADMIN 157/25MARADMIN 157/25.