GTCCP APC Appointment and Duties - S-1 Procedural Page

Role and responsibility

The Component Program Manager (CPM) at HQMC P&R-RFF owns Marine Corps GTCCP execution per DoD GTCC Regulations Section 040803 (CPM Training) and MCO 4600.40CMCO 4600.40C. The unit commander signs the Agency Program Coordinator (APC) appointment letter per DoD GTCC Regulations Annex 10 (Required Template for APC Appointment Letter). The APC at Hierarchy Level (HL) 3 and HL4 runs the unit GTCCP per Section 0411 (Agency Program Coordinator Duties). The S-1 chief tracks the APC appointment file and the APC training completion. The APC owns daily program execution per Section 0411.

Source documents flow from the candidate's grade and billet, the Annex 9 CPM appointment letter template, the Annex 10 APC appointment letter template, the GTCC vendor Electronic Access System (EAS) account, the APC Travel Card Guide per Section 041102, the unit hierarchy structure per Section 041104, the transferring cardholder file per Section 041105, the inactive accounts list per Section 041107, the delinquency tracking data per Section 041108, and the Read Only Access (ROA) template per Annex 12. Outputs include the signed CPM or APC appointment letter, the training completion certificate, the EAS account, the unit hierarchy entry, the closed account file on separation, and the audit trail for IGMC GTCCP FA inspection.

Per DoD GTCC Regulations Section 040801 (APC Training), the APC completes the required training before card administration starts. Per Section 040803 (CPM Training), the CPM completes the parallel CPM training. Per Section 041101 (General), the APC carries the unit-level program owner role.

Trigger events

• New APC appointment required at unit standup or APC PCS.
• Annual APC refresher training cycle opens.
• CPM appointment at HQMC level.
• Cardholder PCS triggers hierarchy transfer per Section 041105.
• Separation triggers IBA closure per Section 041106.
• Inactive account review cycle opens per Section 041107.
• Monthly delinquency monitoring cycle opens per Section 041108.
• IGMC GTCCP FA inspection notice arrives.
• Change of command triggers APC appointment refresh.

Processing workflow

1. Identify the APC candidate. The unit commander identifies the APC candidate. Per Section 041101, the APC sits at the unit S-1 or admin section with sufficient grade for the program scope.
2. Verify grade and tour length. The candidate holds grade and tour length sufficient to run the program through the appointment period.
3. Draft the appointment letter. Per DoD GTCC Regulations Annex 10 (Required Template for APC Appointment Letter), use the Annex 10 template. Per Annex 9, use the Annex 9 template for the CPM appointment letter.
4. Sign the appointment letter. The unit commander signs the APC appointment letter. The Department of the Navy nominates the CPM. The signature flows per the Annex template format.
5. Run APC training. Per Section 040801 and Section 0408, the APC completes the required training before running cardholder administration. The training cycle includes initial training plus annual refresher.
6. Run CPM training. Per Section 040803, the CPM completes the parallel training.
7. Establish the unit hierarchy. Per Section 041104 (Hierarchy Structure), the APC sets the unit hierarchy inside the EAS. HQMC owns HL1 and HL2. Major commands sit at HL3. Units sit at HL4.
8. Process cardholder transfers. Per Section 041105 (Transferring Cardholders Between Hierarchies), on a cardholder PCS the losing APC transfers the IBA to the gaining APC inside EAS.
9. Close accounts on separation. Per Section 041106 (Closure of Accounts Upon Separation), the APC closes the IBA on separation. Coordinate with the DTS DMM per MCO 4650.39AMCO 4650.39A Chapter 9 to clear DTS-side debt before closure. Effective 13 June 2026, CitiManager requires a three-checkbox Permanent Account Closure confirmation before the closure executes.CitiManager Permanent Account Closure
10. Identify inactive accounts. Per Section 041107 (Review Reports to Identify Inactive Accounts for Closure), pull the inactive accounts report monthly. Close accounts not used in the prescribed window.
11. Run delinquency monitoring. Per Section 041108 (Monitoring and Reporting Delinquencies), the APC monitors the IBA and CBA delinquency reports per Section 0413 timelines.
12. Maintain the APC Travel Card Guide. Per Section 041102 (APC Travel Card Guides), the APC retains the current DTMO APC Travel Card Guide as the desk reference.

Systems of record and forms

Systems

• GTCC vendor Electronic Access System (EAS). Per Section 040303. Primary system for hierarchy, account, and transfer actions.
• Visa Intellilink. Per MARADMIN 115/19 and Section 041502.
• APC Travel Card Guide (DTMO). Per Section 041102.
• APC Appointment File. Local file with the Annex 10 letter, training certificates, hierarchy structure, and audit trail.

Forms

• CPM Appointment Letter. Required template per Annex 9.
• APC Appointment Letter. Required template per Annex 10.
• Read Only Access (ROA) Template. Required template per Annex 12.
• Inactive Accounts Review Memorandum. Local format documenting Section 041107 review.

Common pitfalls

• APC appointment letter outside Annex 10 format. Per Annex 10, the template is required. Deviations break the appointment.
• APC training skipped. Per Section 040801, the APC completes training before running cardholder administration. Without training, the APC lacks system access and program knowledge.
• Hierarchy structure misaligned. Per Section 041104, the HL3 and HL4 structure aligns with the major command and unit relationships.
• Cardholder transfer skipped on PCS. Per Section 041105, the losing APC transfers the IBA. Without the transfer, the cardholder loses access on PCS.
• Accounts not closed on separation. Per Section 041106, the APC closes the IBA on separation. Stale accounts stay exposed to misuse and reflect in the inactive accounts report per Section 041107.
• Wrong CitiManager closure status selected. Effective 13 June 2026, only Closed - Temporary Block stays reversible. Selecting any other Closed option permanently closes the account and forces the cardholder to reapply, which costs the unit a 60 to 90 day reapproval cycle and creates an audit finding on the next IGMC GTCCP FA inspection.CitiManager Permanent Account Closure
• ROA template outside Annex 12 format. Per Annex 12, the ROA template is required. Outside-format requests fail.
• APC Travel Card Guide out of date. Per Section 041102, the APC retains the current DTMO APC Travel Card Guide. Stale guides misalign the desk reference.

Decision points

• HL3 versus HL4 APC placement. Per Section 041104, the major command APC sits at HL3 and the unit APC sits at HL4. Smaller units consolidate at HL3.
• Cardholder transfer timing on PCS. Per Section 041105, the losing APC transfers the IBA before the cardholder's departure window closes. The gaining APC receives at the new unit.
• Inactive account closure threshold. Per Section 041107, the APC reviews the inactive accounts report monthly. The closure threshold flows from the GTCC vendor inactivity definition.
• CPM versus APC scope. Per Section 040803 and Section 041101, the CPM owns HQMC-level program oversight. The APC owns unit-level execution.

Authority

This sub-page sits under MCO 4600.40CMCO 4600.40C Enclosure 2 and DoD GTCC Regulations Section 0408 (Training), Section 0411 (APC Duties), and Annexes 9, 10, and 12 (templates). DODI 5154.31 Vol 4DODI 5154.31 sets parent DoD GTCC policy. MCO 4650.39AMCO 4650.39A Chapter 9 covers DTS-side debt clearance before IBA closure. MCO 5210.11FMCO 5210.11F covers records retention for appointment letters.

Related references

• MCO 4600.40C Enclosure 2. Marine Corps GTCCP execution.
• DoD GTCC Regulations Section 0411 and Annex 10. APC duties and appointment template.
• DoD GTCC Regulations Section 0408 and Annex 9. Training and CPM appointment.
• MCO 4650.39A Chapter 9. DTS-side debt clearance.
• MCO 5210.11F. Records retention.
• IGMC GTCCP FA Checklist. Audit baseline.